SENIOR MANAGER, CREDIT CARDS

SAVVII Group Inc. is searching for a Senior Manager – Consumer Credit Cards who has a passion to build and run a high growth product portfolio. The candidate must have a clear understanding of Credit Card Portfolio management and expresses a deep understanding of how the credit card life cycle functions.

JOB DESCRIPTION

SAVVII Group Inc. located in Toronto Canada, is in the dynamic field of connected FinTech. The leadership team is comprised of highly positive energy, experienced members that value teamwork, personal accountability, will to win, respect for people, integrity and quality! Learning from oneself and others makes SAVVII a fun place to spend your professional time.

As we aspire to secure the market of our business, we need to think about the way our software interacts across all constituents of customers and partners. Digital is taking center stage in enabling this engagement.

If you are passionate about working in a culture that promotes growth and creativity, developing new products that engage and provide an enhanced customer experience – keep reading.

SAVVII Group Inc. is searching for a Senior Manager – Consumer Credit Cards who has a passion to build and run a high growth product portfolio. The candidate must have a clear understanding of Credit Card Portfolio management and expresses a deep understanding of how the credit card life cycle functions. You will need to show an ability to create market wining MVP tailored benefits and value to different market segments and personas. At SAVVII, we are aiming to bring to market a disruptive credit card product suite which will bring a whole new meaning to the lending industry. You will be reporting to the Head of Retail Business at SAVVII and will be working with a team of high performing dynamic individuals possessing a huge wealth of banking and fintech experience. Your core purpose in this role will be to define, develop, manage and evolve SAVVII’s credit products and cultivate cross functional engagement to deliver a leading lending franchise.

Your role:

The role will require you to own and lead the entire credit card product life cycle as well as manage the P&L. As a product owner, you will be fully responsible for challenges in occurring w.r.t day to day product management. The role will evolve you into a leader responsible for grooming portfolio and product managers as the portfolio hits critical mass. A passion to deliver value centric products for customers will distinguish you from conventional product managers. An analytical mind set will bring in revenue and cost efficiencies to your portfolio; The ability to prioritize competing priorities and lead your team through pressure challenges will place you at the epicenter of the SAVVII core team.

RESPONSIBILITIES

  • Conceptualize, develop and lead to market the full suite of SAVVII consumer cards which will include the SAVVII Core, Secured, World and World Elite Card.
  • Work closely with SAVVII product managers to develop an integrated and a unified product management journey ensuring that the SAVVII mobile app is positioned as mobile first experience for customers.
  • Lead the entire product management life cycle straight from acquisition all the way till the retention stage. The ability to drive each stage on the life cycle and put in place strategies to efficiently manage activation, spend and retention will be key to this role.
  • Work with the project team during the build journey and own the end-to-end product delivery tracker.
  • Work with marketing to finalize the product collaterals, communication materials as well as lead the digital acquisition strategy via different digital mediums to attain growth KPIs for the year.
  • Continuously liaise with MasterCard to obtain product approvals, card design approvals and lead Commercial business agreements.
  • Coordinate with risk a balanced approach towards growth, delinquencies and credit losses ensuring that the portfolio KPIs are within acceptable loss rates.
  • Be able to create and deliver winning presentations; This means that you have a passion to continue evolving products and features in-line with ever changing customer needs and a hunger to have your pitch approved by the management.
  • Create a stable operating rhythm with the analytics, IT, compliance, risk and fraud team ensuring internal SLAs and procedures remain in place with each of these stakeholders.
  • Lead negotiations with vendors for CRs as well as new implementations. This would include the ability to roll out RFIs, evaluate proposals and finally be able to conclude MSAs.
  • Possess a deep understanding of AUM and be able to drive ENR via organic and inorganic growth strategies. The ability to present growth indicators via quick view dashboards reflecting spends, revenue, cost, AUM, activation/retention rates on new and vintage bookings as well as monitor installment plans & balance transfers will be key to running the portfolio book.
  • Lead the MDES implementation plan and adopt strategies to drive digital adoption.

YOUR PROFILE

  • Analytical, creative and have a passion to bring to life disruptive solutions
  • Ambitious story pitcher with the right energy to give life to your story
  • Ability to work under pressure; A fintech is less structured and sometimes disintegrated. You need to bring the pieces together
  • A love for new tech; SAVVII products are not another me too!
  • Teamwork – includes colleagues in planning, decision-making, facilitating and process improvement and enjoys a collaborative way of working and co-creating.
  • Excellent communication skills
  • You are an extrovert; The product manager has to spread the energy infection across the organization
  • An ability to break down complex tasks into sub tasks and arrive at a logical fix
  • High Performance doesn’t come alone; You bring a high EQ with it and that makes you a true SAVVIIE
  • A strong collaborator with a bias for action

EDUCATION AND EXPERIENCE

  • 10+ years of experience in Consumer Lending or Product Management
  • Excellent communication, networking, and interpersonal skills
  • Best in class presentation skills with an expertise in excel, PowerPoint and Word
  • Strong experience in developing and implementing digital growth strategies
  • Experience in working with network schemes

SAVVII was founded in 2021 and is a rapidly growing, leading financial technology firm developing breakthrough innovation in the payments industry. If you want to work in a professional, innovative environment with dynamic individuals in a relaxed culture, submit your resume today.

SAVVII is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. SAVVII prohibits discrimination, harassment and retaliation as described in this section. The Company will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), military service, and/or citizenship, or any other classification protected by applicable local, provincial or federal law. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.